Setup

Igloo Core Engine Settings

Default Canvas Resolution

Open the General settings window Config > General and go the Misc. tab.

The Default Canvas resolution setting dictates the resolution of the Canvas when creating new Workspaces. This setting should match the Test Image resolution provided for the Igloo System.

Default Layout

Layouts provide an easy method for restricting the position of a Layer within defined regions of the Canvas. Igloo Core Engine ships with a ‘Default Layout’ which must be configured during setup.

Go to Config > Layouts to open the Layouts setting window.

Modify the Default Layout such that it matches the geometry of the room. See the Layouts Window page for more information.

Lock Cursor To Region

Lock to Region provide an easy method for restricting the on screen cursor to a specified region of the Canvas.

System Settings

Nvidia

For systems with dual-GPU configurations, an Nvidia Profile must be figured for the Igloo Core Engine application.

Within the Nvidia Control Panel, go to Manage 3D settings and create an override for the Igloo Core Engine executable.

Apply to following settings

Preferred graphic processor

High-performance rendering GPU. This setting will only appear on some systems, typically laptops with dual GPU’s (Intel + Nvidia)

OpenGL Rendering GPU

Select the same GPU that the primary display (i.e. console) is connected to. In addition, it is strongly recommended to connect the console display to the primary GPU, i.e. GPU 1 in nvidia settings (shows as GPU 0 in Windows task manager). Connecting the console to the secondary GPU can result in WebViews not rendering.

Vertical Sync

off

Preferred GPU Profile

For best performance, use the 3D App - Video Editing profile.

Common Startup Issues

Update Nvidia Drivers

Outdated or incompatible Nvidia drivers can lead to issues, ensure that drivers are up-to-date:

Steps to Update Nvidia Drivers

1. Visit the Nvidia website and enter your GPU details.

2. Download and install the latest driver package.

3. Reboot the system after installation.

Install Missing Redistributables

If the application fails to start or displays missing DLL errors, this is often due to missing Visual C++ Redistributables. The Igloo Core Engine Installer should install these automatically. The following are required

• Visual C++ 2015-2022 Redistributables (x86 and x64)

• Visual C++ 2013 (x86 and x64)

• Visual C++ 2010 (x86 and x64)

Steps to Install Redistributables:

1. Download Redistributables: Download the appropriate version from the official Microsoft Download Center.

2. Install Both x86 and x64 Versions: Install both the 32-bit (x86) and 64-bit (x64) versions to ensure compatibility with different components.

3. Reboot the System after the installation is complete.

Resolve Blank WebViews

If WebViews appear blank or Canvas layers don't load correctly, this could be a GPU configuration issue in systems with dual GPUs (e.g., laptops with Intel + Nvidia GPUs).

Steps to Correct GPU Settings:

1. Open Nvidia Control Panel: Right-click on the desktop and select "Nvidia Control Panel."

2. Manage 3D Settings: Go to "Manage 3D settings" > "Program Settings."

3. Select Igloo Core Engine Executable: Find or add the Igloo Core Engine executable to the list.

4. Preferred Graphics Processor: Set the preferred graphics processor to High-performance Nvidia GPU.

5. OpenGL Rendering GPU: Ensure the primary GPU is selected for OpenGL rendering.

6. Connect the Console to Primary GPU: Make sure the console display is connected to the primary GPU to avoid rendering issues.