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Hardware Considerations

A standard Igloo system will typically come with a full set of networking equipment to fit the requirements of the system. In the case of an Igloo system being installed into a pre-existing network that cannot be added to by Igloo’s equipment, there are a couple of considerations that will ensure the Igloo operates as best it can.

  • A standard IMP is fitted with a 10Gbe network card (with 10Gbe port). Many streaming aspects of the Igloo (NDI, Dante, other streaming protocols) can be quite bandwidth-intensive, so a 10Gbe switch is best placed to help ensure the smoothest streaming playback.

  • Optimal performance is achieved when AV streaming is on a separate VLAN - best practice is to have separate VLANs for NDI devices, a separate VLAN for control systems, and a separate VLAN for Dante (if required)

  • Some peripherals in an Igloo System utilise the Power over Ethernet standard and, recently with the edition of some 4K NDI PTZ webcams, this can include a requirement for PoE++ network switches.


Firewall Rules

An Igloo media server can be entirely self-contained, though in most cases internet access will be required for system updates, content downloads, web services, etc. There may also be requirements for the media server to communicate with clients on a corporate network, e.g. for NDI streaming. The following table describes ports for common services that are used by an Igloo Media server, as well as the scope.

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Port

Scope

Description

Source

Endpoint

TCP 4352 Inbound

TCP & UDP 3620 Inbound

Igloo Network

Projector communications and control.

IMP/Media Server

Projectors

UDP 9000-9020, 10000 Inbound

Igloo Network, Outside (Optional)

OSC Protocol.

IMP/Media Server
Tablet

Tablet
IMP/Media Server

TCP 49152 - 65535 Inbound

Igloo Network, Outside (Optional)

NDI Streaming.

IMP/Media Server
Specific NDI Senders (NDI Connect Spark, BirdDog PTZ cameras etc)

IMP/Media Server

TCP 8086

Igloo Network

Peruse-a-rue application.

IMP/Media Server

IMP/Media Server

TCP 3000

Igloo Network

Matterport application.

IMP/Media Server

IMP/Media Server

TCP 3001

Igloo Network

GeoCV application.

IMP/Media Server

IMP/Media Server

TCP 10000

Igloo Network

Igloo Controller Service.

Tablet/IOS device running Igloo Touch

IMP/Media Server running Igloo Controller Service

TCP & UDP 53, 80, 443 Outbound

Outside

DNS, web connectivity and Windows updates.

IMP/Media Server

DNS Server(s)
Windows Update Servers
Internet

TCP 80, 443, 8200 Outbound

Outside

GoToMyPC Remote access.

IMP/Media Server

GoToMyPC

TCP & UDP 5938 Outbound

Outside

TeamViewer Remote access

IMP/Media Server

TeamViewer

UDP 162, 319-320, 2203, 4321, 14336-14600, 4440, 4444, 4455, 5353, 8700-8706, 8800, 8751, 16000-65536 Inbound

Igloo Network

Required if using Dante Audio and Controller. Allows audio routing, clocking, control, monitoring, and related services. See Dante Audio section below for a detailed description of these ports.

Dante Senders (Typically, IMP/Media Server, Dante enabled DSPs)

Dante Receivers
(Typically, Dante enabled DSPs, Dante network interfaces)

TCP 27036 Inbound

Igloo Network

TouchOSC Editor. Required for synchronising TouchOSC layouts from the editor to remote devices.

IMP/Media Server

Remote devices (tablets, phones etc)

Remote devices (tablets, phones etc)

IMP/Media Server

Internet Connectivity

As shown in the above table, ports for web connectivity are optional but preferred for Windows Updates, remote support, and general usability. Windows Updates should generally be allowed and installed for security fixes, though a day should be set aside for larger cumulative and feature updates that may require post-install testing.

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